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‎03-11-2019 11:41 AM

HP Recommended
Product: officejet 7510
Operating System: Microsoft Windows 10 (64-bit)

please help my HP Officejet 7510 printer keeps saying damaged or missing ink Cartridges ive put new non genuine ink in for the 3rd time all 3 colours and even black and still saying the same error im at the point now where im not going to buy another hp product always problems.is this a firmware issue as ive looked my printer is up to date with 1829b can i roll back?

 

regards shane

1 person had the same question
1 REPLY 1

‎03-12-2019 04:40 PM

HP Recommended

@shane2019
Thank you for posting on the HP Support Community.

 

This issue could occur if the nozzles of the printhead are clogged or the printhead is defective.

Let's go through a few steps to troubleshoot this issue. 

And here's the step by step guide for you in the link: Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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