my hp 2060 printer is working no scanning no printing

[sean0182]

My Hp 2060 printer is not scanning and not printing. On the printer all lights just blink and does not even restart. 

[Raj_05]

Hi @sean0182,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet 2060 printer is experiencing issues such as not scanning, not printing, and all lights blinking without restarting, you can try the following troubleshooting steps.

Check for Paper Jams:

• Make sure there are no paper jams in the printer. Open the printer cover and check for any stuck paper.

Check Ink Cartridges:

• Ensure that the ink cartridges are properly installed and have sufficient ink. If the ink is low or empty, replace the cartridges.

Power Cycle:

• Turn off the printer, disconnect the power cord, and wait for about 30 seconds. Reconnect the power cord and turn on the printer. This can help reset the printer.

Update Printer Drivers:

• Ensure that you have the latest drivers installed for your printer. Visit the HP website and download the latest drivers for your specific printer model.

Check for Software Issues:

• Make sure there are no software issues by restarting your computer. Sometimes, a simple reboot can resolve communication issues between the computer and the printer.

Reset the Printer:

• Some printers have a reset button or option in the settings menu. Refer to your printer's manual to find out how to reset it.

Check for Firmware Updates:

• Ensure that your printer has the latest firmware installed. Firmware updates can address various issues and improve performance.

Inspect for Hardware Issues:

• Check for any visible damage or loose connections on the printer.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support