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‎01-27-2022 12:38 PM

HP Recommended
Operating System: macOS 12.0 Monterey

Printer is offline.  I need it to be on-line.   How do I do that

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2 people had the same question
2 REPLIES 2

‎02-11-2022 11:51 AM - last edited on ‎02-18-2022 05:22 AM by Retired

HP Recommended

@2TJ 

 

Welcome to the HP Support Community.

 

Let's restore the network settings on the printer:

 

To restore the printer to the original network settings 1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 2. Touch Network Setup. 3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored. 4. Touch Yes.

 

Once done, connect the Printer to the Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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‎02-19-2022 01:45 PM

HP Recommended

I did not hear back from you yet. Please let me know whether your issue is resolved or you need additional help.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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