my tango x printer is not turning on

[adrianasilva20]

hello, my printer tango x will not turn on, one day was working fine and the next day is not turning on.  i have done everything i saw in this pag  but still not working. please help

[Hawks_Eye]

@adrianasilva20,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Tango X printer is not turning on, follow these steps.
 

Check the Power Source

• Ensure the power cable is securely connected to both the printer and a working electrical outlet.
• Try a different power outlet.
• If using a power strip or surge protector, plug the printer directly into the wall.

Inspect the Power Adapter

• Use only the original HP power adapter.
• Check for damage to the adapter or cable.
• If possible, test with another compatible HP power adapter.

Perform a Hard Reset

• Unplug the power cable from the printer and the wall.
• Wait 60 seconds.
• Plug the cable back in and press the Power button.

Check for Signs of Life

• Any lights flickering? Any noises when plugged in?
• If the power light blinks briefly but does not stay on, the power supply may be faulty.

Try a Button Reset

• Unplug the printer.
• Press and hold the Power button for 30 seconds.
• While holding the button, plug the power cable back in and release the button.

Look for Hidden Power Button

• The HP Tango X has a touch-sensitive power button (on the back left).
• Try pressing and holding it for a few seconds to see if it responds.

I hope this helps.

Take care and have a good day.

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Hawks_Eye

HP Support