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- Printing Errors or Lights & Stuck Print Jobs
- new Envy Inspire 7955e printer and not printing color correc...

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01-14-2023 02:42 PM
Operating System: Microsoft Windows 11
I just bought a new Envy Inspire 7955e printer and the color is not printing correctly.
When I print the "Print Quality Diagnostic" page is not printing the Cyan or Light Cyan color.
And when I do an "Align Cartridges", it's telling me it is Unsuccessful.
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