cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
74
Flag Post

new hp printer envy pro 6452 will not print keeps saying it is off line. need to speak with a perso

HP Recommended
envy pro 6452

bought a new printer and can not get it set up. keeps saying offline. downloaded the necessary tools and still to no avail. need a step by step tutorial with a live support person PLEASE

1 REPLY 1
Highlighted
Level 15
Level 15
12,720 12,673 1,273 3,126
Message 2 of 2
Flag Post
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

The following resources are useful in getting the printer setup.

 

https://www.youtube.com/playlist?list=PLUV0sXfF6zPh6CvwM2cDtFruOzbfD2fEk

 

Hope that helps!



I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation