new router, can't print on Officejet 6600

[SpiffSlk]

Im not very technical.  We have Windows OS (not sure which one).  Just got a new router and it can't communicate with the printer.  Tried scan doctor and pushing the wifi buttons but it still can't communicate.  Please help.  Thanks

[Dragon-Fur · Accepted solution]

@SpiffSlk 

Changing the router on your network is not usually difficult, though changing from one setup to another might require that you enter some of the required information for your network. 

The Website Support how-to and troubleshooting documents are well written and for the most part do not expect you to be "technical".  Fortunately, there are lots of documents.  If something is not explained so you can understand it, there is usually another resource. 

Printer's Website Support > Category "How to"

There are a large number of helpful documents in this category including (and not limited to those mentioned in this post).

How to 

Topic:  Wireless, Networking & Internet

Sub-Topic:  Wireless Connections & Networking

You mentioned "pushing buttons" in an attempt to resolve the connection.  WPS works if your router supports the feature.  Read the following to understand this method of Wireless Connection:

Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

Standard Wireless

 No Connection after Router or Wi-Fi Settings Change

Document includes "how to" clear and set up your Wireless settings.

Related

Wireless Printer Setup (Windows)

 Find Your Wireless WEP, WPA, WPA2 Password

Learn more 

Understand how to solve connection issues

Read your User Guide 

For example,

Chapter 8 - Solve a problem 

Starting at Subtopic Solve Wireless Problems - Pages 114

and

Category Troubleshooting

Topic:  Wireless, Networking & Internet

SubTopic:  Wireless Connections & Networking

For example,

Wireless Troubleshooting

Printer Not Found During Driver Setup (Windows)

and others...

Learn how to install your printer software

Category Software and Drivers 

Scroll down > Click "Show All" >  Select Video

HP Collection of “how-to” videos

• HP Video Gallery
• Use Categories and the search window to narrow the search. 
  • For example:  Printers and All-in-Ones > Networking and Wireless
• Select Video(s)

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type

Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides, Product Information, more

HP Officejet 6600 e-All-in-One Printer series - H711

Can't find anyone or anything to help your situation?

There are videos and many, many articles on the Internet that provide "how-to" expertise so you can learn as you go along.  Use your favorite search engine and search for what you need.

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

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[SpiffSlk]

thank you so much!  It took several tries but finally got it.  The key was restoring the printer to network defaults.  It still would not connect thru WPS but I was able to use Set Up Wizard and it connected.  Thanks again!

[Dragon-Fur]

@SpiffSlk 

Excellent.

You are welcome.

Happy Printing.

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.