no colour print option

[Noisette43_]

i have tried removing and redownloading print but still no colouir option

[Andr-1611]

@Noisette43_ 

first check the settings: 4 Check the color printing settings 

If this does not help then,

here's what you need to do:

1. Uninstall HP printer software, and then remove the printer from your Devices list. 
2. Restart the PC
3. Close all programs
4. download only this complete package: HP ENVY 4520 series Print and Scan Driver and Accessories 
5. Close all programs
6. Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the EXE,
   File name: Full_Webpack-40.15.1230-EN4520_Full_Webpack.exe
   (148.2 MB)
7. The installation was completed successfully, now you must ...
8. Restart the System again
9. Now the installation is complete.

Document error messages accurately, even better is to take a screenshot of it and upload here.

Hope this helps.

Kind Regards
Andr-1611

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