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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎02-15-2017 10:02 PM

HP Recommended

This is a totally new problem.  When I try to print, the printer seems to stall and finally kicksout a page that is only half printed.  (My earlier problem was browser related and I have a work around.)

 

HP Envy 5530. Windows 10.  Latest drivers.  Printer connected to PC through a router.

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-18-2017 07:44 AM

HP Recommended

I finally called tech support.  Turns out that I have to use a printer driver for a different model printer.  No idea why, but it now works.  Thanks for your answer.

View solution in original post

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4 REPLIES 4

‎02-16-2017 12:11 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

Please Uninstall and Reinstall the FULL feature software following these steps:

1. Uninstall the software in your computer
2. Download and save the FULL feature software (do not install it online)

 

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.


3. Install the FULL feature “Saved” software

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

If you are not sure how to do this, the following resource will walk you through the steps:

How to Uninstall Download & Reinstall a Printer software


Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎02-18-2017 07:44 AM

HP Recommended

I finally called tech support.  Turns out that I have to use a printer driver for a different model printer.  No idea why, but it now works.  Thanks for your answer.

Was this reply helpful? Yes No

‎02-18-2017 05:14 PM

HP Recommended

Hi,

Glad to hear that your issue is resolved and all is working well now.

 

What printer driver did you installed that resolved the problem?

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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‎02-18-2017 06:50 PM

HP Recommended

The driver for Office Jet 8600 has worked.  Thanks for the follow up.

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