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‎11-13-2019 09:32 AM

HP Recommended
Product: HP Officejet 150 mobile

I bought this to leave in my trailer to occasionally print. When I come back after going home for 4 months, the ink shows full but will not print only traces. I shake it, try again and still only traces. Buying a new cartridge is expensive is there a fix?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-13-2019 10:25 AM

HP Recommended

Hi,

You may try cleaning the printheads from the printer screen and see if that helps, see steps five and six below:

https://support.hp.com/us-en/product/hp-officejet-150-mobile-all-in-one-printer-series-l511/4231411/...

 

If that doesn't help you would need to replace the cartridges.

 

I would generally suggest using the printer from time to time, at least to print some page once a week, keeping the printer stored with no usage for such long periods will likely cause the ink cartridges to get clogged.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎11-13-2019 10:25 AM

HP Recommended

Hi,

You may try cleaning the printheads from the printer screen and see if that helps, see steps five and six below:

https://support.hp.com/us-en/product/hp-officejet-150-mobile-all-in-one-printer-series-l511/4231411/...

 

If that doesn't help you would need to replace the cartridges.

 

I would generally suggest using the printer from time to time, at least to print some page once a week, keeping the printer stored with no usage for such long periods will likely cause the ink cartridges to get clogged.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎11-13-2019 10:29 AM

HP Recommended

I cleaned the cartridge end and the printer area with alcohol and q-tip and works great now. In future when leaving it I will remove the cartridge

Was this reply helpful? Yes No
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