officejet 250 mobile printer battery faulty

[anajess322]

printer battery error message

[Raj_05]

Hi @anajess322,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're getting a battery error message on your HP OfficeJet 250 Mobile Printer, it could indicate a few potential issues with the battery. Here are some steps you can try to troubleshoot and resolve the problem.

• Check Battery Connection: Ensure the battery is properly connected. Remove and reinsert the battery if needed.
• Charge the Battery: Make sure the battery is fully charged. Connect the printer to a power source and let it charge for a few hours.
• Inspect for Damage: Look for any visible damage to the battery or the printer’s battery compartment. If you see any, the battery or printer might need to be replaced.
• Perform a Hard Reset: Turn off the printer, disconnect it from any power sources, and remove the battery. Wait for a few minutes, then reconnect everything and turn the printer back on.
• Update Firmware: Check if there is a firmware update available for your printer. Sometimes, firmware updates can resolve hardware-related issues.
• Battery Replacement: If the battery is old or defective, consider replacing it with a new one.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support