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‎02-28-2024 03:21 PM

HP Recommended
Product: HP OfficeJet 4658 All-in-One Printer

Hey, this printer appears to be failing. It won't turn on. If I unplug the power lead and plug it back in, the display and the wireless connection light flicker then go off again.

I've tried the reset process - unplug, leave for 2-3 mins, press/hold power button for 30s then plug back in. This doesn't work.

Does this sound like a hardware issue? In which case can I get parts?

Or is it something else, in which case is there another process that'll resolve it?

Thanks

John

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