officejet 5200 no longer prints

[AndreaB5678]

I need help, ive only used this printer officejet 3 times, the printer no longer prints any ink on the paper, the printer will pull the paper but when the paper comes out theres no ink. 

I deleted the printer from my computer and still doesn't work. 

[Kumar0307]

Hi @AndreaB5678

Welcome to the HP Support Community. I understand the printer is printing blank pages. I'd be happy to assist you.

Try making a standalone copy in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.

Let us try these steps to resolve this issue:

Check the estimated ink levels

On the printer control panel, touch the Ink icon  to display the current estimated ink levels. Replace any low or empty ink cartridges.

Clean the ink cartridges

1. On the printer control panel, swipe left on the display, and then touch Setup .

2. Touch Tools, and then touch Clean Cartridges.

3. If the print quality is unacceptable, touch Yes when prompted to perform the next level of cleaning.

4. NOTE: If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.

Print a Print Quality Diagnostic report

1. On the printer control panel, swipe left on the display, and then touch Setup .

2. Touch Tools.

3. Swipe up on the display, and then touch Print Quality Report.

4. Examine the color blocks for defects

Hope this helps! Keep me posted. 

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