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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- only 3 led power on

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11-09-2020 05:29 AM
Hi, my printer doesn't turn on, when i press power button only the ink, resume and information led keep on orange for few second and then nothing. The printer won't move or anything else, thanks for support and scuse me for the bad english.
11-21-2020 06:07 AM
Hi @cassiusfeet,
I'd like to help!
Let's try a power reset on the printer
Reset the product
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the printer.
- Turn the printer on. HP recommends plugging the printer directly into a wall outlet
Try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
You may also try the steps in the document -Blinking Lights
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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