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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Officeject 6500A Plus
Mac OS X 10.6 Snow Leopard

This printer is 7 years old, maybe should trash - but anything in color prints clearly, but any type in black is a very very faint grey

1 REPLY 1
HP Recommended

@wamoir

 

Welcome to HP Support Community

 

Do you have an adequate amount of ink left in all the cartridges?

 

Let's try cleaning the Printhead

  1. On the home screen of the printer control panel, touch the right arrow  to display the second navigation screen.

  2. Touch the Setup icon 

    The Setup Menu displays.

  3. Touch the down arrow , and then touch Tools.

  4. Touch Clean Printhead. The printer cleans the printhead, and then prints out a test page.

  5. Evaluate the test page for print quality.

    Figure : Example of the printhead cleaning test page

    Image: Example of the printhead cleaning  test page.
    • If the print quality on the test page is satisfactory, touch No to return to the current print job.

    • If the print quality on the test page is not satisfactory, touch Yes to perform a secondary cleaning of the printhead.

      There are two printhead cleaning stages. Complete both stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the second cleaning cycle to start the first stage of the cleaning process over again.

Let me know how it goes 

 

Have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.