-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
5
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hi,
I would also add that the printer supports 70 to 90 g/m² paper weight for Plain Paper.
For Photo Paper it supports 220 up to 300 g/m² as listed below:
Media weight, supported Tray 1: A4: 75 to 90 g/m² HP Envelopes: 75 to 90 g/m² HP Photo Paper: up to 300 g/m² HP 10 x 15 cm Photo Paper: up to 300 g/m²
https://store.hp.com/UKStore/Merch/Product.aspx?id=Z3M48B&opt=BHC&sel=PRN
Be aware that HP Specifications refer to HP Media, it can likely work with other paper brands, but those are must be intended for inkjet printers and HP Cannot guarantee any 3rd party media quality.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended
Please check the following specs
https://support.hp.com/au-en/document/c05639573#AbT8
Under Paper Handling section which says mdedia supported: 70 to 90 g/m² or 18 to 22 lb.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
Hi,
I would also add that the printer supports 70 to 90 g/m² paper weight for Plain Paper.
For Photo Paper it supports 220 up to 300 g/m² as listed below:
Media weight, supported Tray 1: A4: 75 to 90 g/m² HP Envelopes: 75 to 90 g/m² HP Photo Paper: up to 300 g/m² HP 10 x 15 cm Photo Paper: up to 300 g/m²
https://store.hp.com/UKStore/Merch/Product.aspx?id=Z3M48B&opt=BHC&sel=PRN
Be aware that HP Specifications refer to HP Media, it can likely work with other paper brands, but those are must be intended for inkjet printers and HP Cannot guarantee any 3rd party media quality.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
5
0
0
HP Recommended
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community