photosmart 110 won't connect to wifi

[CT110]

I have a Photosmart 110a Wireless Printer. It connected fine to my old network but I have recently installed a new wifi router. Now it will not connect using the WPS password protected process via the Wireless Connection Wizard on the printers LCD screen. I have downloaded all software updates on my laptop and have connected it to the printer via USB. I can print using the USB but cannot get the wireless feature to work at all. It recognizes the wifi network, the password is spelled correctly, but it will not connect.

[Sizzlingsum_13]

Greetings!!@CT110

Thanks for reaching out to the forums.I understand that you are having issues with the wireless connectivity on your printer.Don't worry as I'll be glad to help.

For better clarity and to assist you better I would require more information regarding this concern, 

Which operating system is installed on your PC?

Once you try these suggestions, please report back.

Cheers, Have a nice day.

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

[CT110]

Windows 7

[CT110]

Sorry - Windows 7

[Dvortex · Accepted solution]

Hello @CT110

Thanks for the update! I would like to jump in with a suggestion 🙂

Since you are able to connect the printer using the USB cable and is printing well, I would suggest converting the USB printer to wireless. Follow the steps below:

1. On your Windows 7 PC, click on Start button - All programs
2. Scroll down on the list and locate the "HP" folder
3. You will find the "HP Photosmart D110" folder - Open and then select "Device setup & software"
4. Select the option which says "Convert a USB printer to wireless"
5. Follow the on-screen instructions to complete the setup.

Alternatively, you can check http://hp.care/2**bleep**4tO for more steps to get the printer connected to the network.

Please let me know if this resolves the issue, or if you require further assistance.

Good luck 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[CT110]

That worked! Thank you!