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‎01-03-2019 10:16 AM

HP Recommended
Product: photosmart c7250

I've gone through all the trouble-shooting steps and removed all paper.  The printer continues to show a paper jam error.  how can I reset the printer to get rid of this error?

1 REPLY 1

‎01-04-2019 05:26 PM

HP Recommended

@cohenjm98

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.

 

I have gone through your Post and would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c01079884

 

Also update the Firmware from this Link: https://support.hp.com/in-en/drivers

 

Keep me posted how it goes

 

Thank you and have a wonderful weekend 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

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