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‎12-07-2018 10:04 AM

HP Recommended
Product: officejet pro6830
Operating System: Microsoft Windows 7 (64-bit)

When printing a page with colors the colors bleed into each other. For example, I have the color blue printing with red appearing in part of the blue printing area. I have cleaned the printer head 3 times and allogned the cartridges and still have the same problem.

2 people had the same question
1 REPLY 1

‎12-08-2018 02:15 PM

HP Recommended

@DSM11

 

Good Day. A warm welcome to the HP community. 

 

I reviewed the case regarding issues with the computer crashes randomly. I will be delighted to assist you here.  

 

Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. 😉 

 

Follow this link and perform the steps in the given order.   

 

Hope this helps. Let me know how it goes. 😉

Barachiel
I am an HP Employee

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