print gets truncated right and bottom

[Pinner43]

I have Envy 4520 when printing a very simple Word document with a basic line drawing the print preview looks fine but the actual print gets truncated right and bottom

[Dragon-Fur]

@Pinner43

Remove the "simple line drawing" and then use Insert (as opposed to copy / paste) to place the drawing back into the Word Document.

Right-Click on the drawing (after it is Inserted) > Adjust the size to fit within the document's margins.

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[dicksons]

When yu check on the configuration also check the print preview if it gives you the right fix.. also see this http://www.digitekprinting.com/digital-copy-center to know some tips.

[Pinner43]

Thank you for that suggestion, I have checked it out and inserted the line drawing, however although the text above prints correctly the image is still truncated right and bottom even though it is smaller than text above and well within the margins

[Dragon-Fur]

@Pinner43

Some Ideas (results may be dependent on version of Office):

Check your line spacing above and below -- set to single.

Reference:

Manage Print Output with Print Preview

Section:

• Word Images / Art / Words are Chopped

See the extra reference document:

Word Tip: Inserted Picture in Word is Cut Off by Preceding and Following Paragraphs

If the image is the last thing in the file, ensure it is inside the footer -- or edit the footer to accomodate the image.

• Edit Word Header / Footer (Word 2010)

Set the document to narrow margins and see if that makes a difference.

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[Pinner43]

I have tried a number of suggestions, but still truncating picture right and bottom

• the text above and below which is wider than inserted image prints ok
• It looks correct on the print preview
• All spacing changed to single
• Changed to inserting rather than cut and paste
• Prints correctly on my Dell printer so don't think it is document structure
• Picture is smaller, well within text
• I have tried making picture smaller, but it always truncated the same portion of picture right and bottom
• Another older document prints ok on Dell printer but also truncates bottom and right on HP

[Dragon-Fur]

@Pinner43

Curious.

First things, first:

  If you have not done so, remove and then reinstall a fresh copy of the printer software.

Printer:

HP ENVY 4520 All-in-One Printer

Full Feature Software:

File name: EN4520_72.exe

Release details

Released: May 8, 2015

Version 36.0

Help, suggestions, and examples:

Install Full Feature Software – Printer

General Steps if Operating System recently migrated to Windows 10 or to re-install the printer software:

1. Create a Restore Point >
2. Open Printer’s Website Driver Support Page >
3. Download a fresh copy of the Full Feature software >
4. Remove existing Printer Software from Programs and Features / Apps and Features / All Apps >
5. Shut down the computer > boot, and log in >
6. Install Full Feature Software (find in your Downloads folder > Double-Click on the file) >
7. Restart the computer and log in to finish the installation

Section(s) of interest include:

• Start Here: HP Print and Scan Doctor – Help Resolve Printer Issues
• Preparation
• Extras and Optional > HP Information, Diagnostics, and Installation Help
• Create a Restore Point
• Remove Printer Software
• Download and Installation
• Restart Everything
• ...

Next:

   Reinstall / Update your PDF Reader (Adobe Reader DC / Foxit)

Update to the latest Adobe Reader DC even if you do not ordinarily use the program yourself.  Printer software likes Adobe Reader DC.

Next

   Follow these instructions from the printer's Troubleshooting Section to resolve:

Inserted graphics print too large or as a black box from MS Word or PowerPoint

Commentary

If all else fails, save the Word Document as a .PDF file >

Open the .PDF file in Adobe Reader DC and print the file as Image

 Quick fix | Print PDF as image | Acrobat, Reader

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[Pinner43 · Accepted solution]

I tried variuos suggestions, and did the scan as suggested to correct any errors, but did not fix the problem, but then went back to my first idea and saved as a PDF which prints ok.

the problem is not fixed but I am happy to use the PDF workaround as I have no more time to keep trying solutions but the workaround is acceptable.

I use a word version for editing and save a copy as PDF to print - this is ok as I know it will work 

Thank you