printer 2540

[Suprina1]

AT&T installed a new router, different SSID and password. Printer won't connect.

[TEJ1602]

@Suprina1, Welcome to HP Support Community!

Connect the printer with WPS

Use WPS to connect the printer to your wireless network.

1. Locate the WPS button on your router, but do not press it yet.

   If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.

2. Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.

3. On the printer control panel, press and hold the Wireless button for at least 3 seconds or until the wireless light starts to flash.

4. On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.

   Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

If you are not able to connect with this method, try following steps 2 and 3 from this document. 

Let me know if this helps.

Cheers 🙂

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