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‎06-20-2022 06:43 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M283cdw
Operating System: macOS 10.15 Catalina

Printer Failure. Help suggested solution like turning off from switch, plugging directly to wall, wait 30 secs. before turning on - still does not print. Also says fill Tray 1, did that. Then Fill Tray 2, could not find a Tray 2. Several times the Screen Panel says Ready, so I Command P, then press Print in the Print Page, but the printing job does not complete.

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1 person had the same question
1 REPLY 1

‎06-24-2022 05:15 AM

HP Recommended

@roly74

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue, to provide an accurate resolution, I need a few more details:

  • Did you make any changes to your printer? 
  • Are you able to make copies from the printer? 
  • Could you please share the pictures of the error message?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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