printer cannot print

[daniel1217]

HP laser jet M209dwe  "printer cannot print"  "a problem occurred and you will be unable to print ..."

[Dragon-Fur]

@daniel1217 

Welcome to the HP English Community --

HP LaserJet M209dwe Printer  

This is one of the very few HP printers that came with "HP+" already enabled at purchase.

HP stopped selling this model quite a while ago.

From what we have seen here in the Community, there are a few sellers out there that apparently have old stock that they are still selling.

The oddity about this model:

The model is permanently enabled for HP+ service.

One of the requirements for any HP+ printer'

The printer must always be "online", that is, connected to the Internet with Web Services.

If and HP+ printer is disconnected from the Internet (and left that way)

Then

The printer will indeed stop printing.

Includes the HP LaserJet M209dwe

 HP User Guide – HP Laserjet M207e-M212e Series

Page 8

Excerpted

Requirements for HP+ printers

This topic describes the requirements for HP+ printers.

Keep the printer connected to the Internet

HP+ printers are cloud-connected devices that must remain connected to the Internet in order to function. The
Internet connection enables the printer to deliver HP+ specific app features and firmware updates.

During setup, you must connect the printer to the Internet using a supported network connection. After setup, you can print using a USB cable connection, if desired, but the printer must still be connected to the Internet.

Use Original HP cartridges

Original HP cartridges are cartridges manufactured and sold by HP in official HP packaging. If non-Original HP
supplies or refilled cartridges are installed, HP+ printers will not operate as expected.

-----------------------------------------------------------

AND

 HP User Guide – HP Laserjet M207e-M212e Series

Go to Page 42 - Printer is unable to print

Next,

Search the user manual for "Web Services" to learn more about the feature.

=====================================

Dragon Comment

Oh My, you say!

Well, yes - and that is perhaps  why HP stopped selling this type of printer -- Not having read the small print, people did not always understand what they were buying.  It was a marketing mess.  HP stopped selling this model type.  All HP+ printers sold by HP now offer HP+ as an OPTIONAL upgrade.

It's not all "bad news".

HP+ does provide access to additional Scan features on those printers that support the options.

 Read >>> About HP Smart Advance for HP+ printers

 Read >> FAQ – “Which non-HP+ printers are eligible for HP Smart Advance?”

Excerpted top section

HP Smart Advance enhances the HP Smart experience by including additional features and tools, such as Advanced Scan, Advanced Shortcuts, and Print Anywhere. HP Smart settings and features vary by device, printer model, and country/region.

Note:

To access the HP Smart Advance features, your HP+ or eligible non-HP+ printer must be set up in the HP Smart app with an HP account. For more information, go to HP printer setup (HP Smart app).

HP Smart Advance features

HP Smart Advance includes the following enhanced features and tools:

• Advanced Scan includes automated scan quality features, Advance Presets, and conversion tools to work with text from images. For more information, go to Using advanced scanning features (HP Smart app).
• Advanced Shortcuts includes Save as Text Files and Smart File Name settings. For more information, go to Use HP Smart app Shortcuts.
• Print Anywhere allows you to send a print job to your printer from anywhere. For more information, go to Print Anywhere with the HP Smart App.

 And

 HP printers - Using advanced scanning features (HP Smart app)

 For example,

• HP Smart Advance features include Text Extract, Scribble, Book, Multi-Item, and ID Card.
• Document Sections
  • Save scans as searchable or editable text files
  • Scan pages from a book or magazine
  • Extract and edit text from scans
  • Scan multiple items at once
  • Scan and combine both sides of an ID card
  • Add notes or signatures to scans
  • Use the automated scan quality features

FAQ

• What is the HP Smart App and its requirements?
• What if my cloud printer is missing, offline, or unavailable in the HP Smart app?
• What do I do if the advanced scan features are mission (HP Smart app)?
• Which non-HP+ printers are eligible for HP Smart Advance?

Remote Printing

If not done, follow up by reading the appropriate FAQ section in HP Printers - Print Anywhere with the HP Smart App

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

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NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP LaserJet M209dwe Printer  

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