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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- printer configuration problem

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03-01-2023
12:03 PM
- last edited on
03-02-2023
09:10 AM
by
JessikaV
Good morning,
My HP F4580 printer after installation (windows 11) remains offline (no driver). However, I manage to print but I do not have access to the other functionalities, Scanner, WIFI connection. An error code appears EBS00P004.
Thanks for your help
KEKE1961
03-04-2023 06:03 AM
Hi @KEKE1961,
Welcome to the HP Support Community
I understand you are getting an error message on your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
We need to perform a Semi full reset to restore the printer back to its original settings.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-Moderator
I am an HP Employee