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04-22-2024
02:14 PM
- last edited on
04-23-2024
11:15 AM
by
JessikaV
my printer screen displays the following: there is a problem with the printer or ink system. turn off then on if problem persists call hp
04-24-2024 08:58 AM
Hi @kevin1103
Welcome to the HP Support Community. ,
I'd be happy to help you!
I understand that you are facing issues with the ink system failure.
If you have performed all the steps from this document and still having issues, then this could be a hardware issue.
Update the firmware on an HP printer
Hope this helps! Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-
HP Community Moderator