printer error ua_400_ebooouo422

[TunemanTim]

I cannot get the printer to print anything. Evidently it had instant ink at one time but I do not want to subscribe to that.

[Hawks_Eye]

Hi @TunemanTim 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

If your printer isn’t working and you're using Instant Ink cartridges without an active subscription, this could be why it's not printing—Instant Ink cartridges are typically linked to an active subscription. 

If you cancel your Instant Ink service, you can print with Instant Ink cartridges until the end of the billing cycle. 

At the end of the billing cycle, you receive your final bill and the Instant Ink cartridges stop working and should be returned to HP.

Please install store-bought HP original ink cartridge. 

Subscription cartridges or generic (non-hp) cartridges will not function in your printer now that the service is cancelled

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye