printer error

[hariom2024]

hello Dear Sir/Madam

we are getting Error code oxb8000000 

so let me know that how to fix it .

if you have any video related this error kindly share us 

[Raj_05]

Hi @hariom2024,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code 0xb8000000 on an HP LaserJet Pro MFP 4104dw printer typically indicates a firmware or hardware issue. Here's a step-by-step guide to troubleshoot and possibly fix this error.

Restart the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for about 60 seconds.
• Plug the printer back in and turn it on.

Check for Firmware Updates:

• Ensure your printer has the latest firmware installed.
• Visit the HP Support website and search for firmware updates for your specific printer model.
• Follow the instructions to download and install any available updates.

Reset the Printer:

• Perform a factory reset. Note that this will erase all settings and configurations on the printer.
• To reset, access the printer's settings menu, navigate to the Service or Reset options, and select Restore Factory Defaults.

Check for Paper Jams or Obstructions:

• Open all accessible doors and trays of the printer.
• Inspect for any paper jams or foreign objects and remove them if found.

Reinstall the Printer Driver:

• Sometimes, reinstalling the printer driver can resolve issues.
• Uninstall the current driver from your computer.
• Download the latest driver from the HP Support website and install it.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support