printer failure. There is a problem with your printer or print system. Turn the printer off then on,

[Debwassrealtor]

printer failure. There is a problem with your printer or print system. Turn the printer off then on, If you continue to get this message contact support

[Raj_05]

Hi @Debwassrealtor,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're encountering a "printer failure" message with your HP Officejet Pro 8025e All-In-One Printer, try the following steps to troubleshoot the issue.

• Restart the Printer: As suggested in the error message, turn off the printer and then turn it back on after a minute or so. This simple step can sometimes resolve temporary issues.
• Check Connections: Ensure that all cables connecting the printer to your computer or network are securely plugged in. If you're using a wireless connection, make sure the printer is connected to the correct Wi-Fi network.
• Update Firmware/Drivers: Visit the HP support website and check for any firmware or driver updates for your printer model. Installing the latest updates can often resolve compatibility issues or bugs that may be causing the error.
• Clear Paper Jams: If there are any paper jams or obstructions inside the printer, carefully remove them following the instructions provided in the printer's manual.
• Reset Printer: Sometimes resetting the printer to its factory settings can help resolve issues. Refer to the printer's manual for instructions on how to perform a reset.
• Check for Hardware Issues: If none of the above steps resolve the issue, there may be a hardware problem with the printer itself.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support