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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎12-24-2025 03:19 PM

HP Recommended

printing error/failure

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1 REPLY 1

‎12-26-2025 07:19 AM

HP Recommended

Hi @Flynt,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I know how frustrating it is when your HP printer shows a printing error or failure, especially when you need something urgently. Let’s troubleshoot this step by step:

Quick Fix Steps

  1. Restart Everything
    • Turn off the printer, unplug it for 60 seconds, then restart.
    • Restart your computer and router.
       
  2. Check Printer Status
    • Ensure the printer is online (not in “Use Printer Offline” mode).
    • On Windows: Control Panel → Devices and Printers → Right-click printer → See what’s printing → Uncheck “Use Printer Offline”.
       
  3. Clear Print Queue
    • Cancel all pending jobs and try printing again.
       
  4. Update Drivers & Firmware
  5. Run HP App

 

🔗 Helpful HP Guide: Fix Common HP Printer Issues: Troubleshooting Guide | HP® Tech Takes

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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