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‎05-09-2022 09:27 AM - last edited on ‎05-11-2022 09:34 AM by Retired

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I put 2 BRAND new ink cartridges in about 2 weeks ago. Everything was working fine, used printer last Saturday 5/7 everything was fine. Sunday morning went to print Error came up, out of black ink. then today 5/8 error with both cartridges. Ive rebooted, cleaned cartridges several times, still come up errors. Chatted with support robot, no help. iIs there achat that isnt a robot, because i dont feel like talk on the phone. Or does anyone have a suggestion, Insta ink wont send me any ink until the Errors are resolved.

PLEASE HELP!!! 

1 REPLY 1

‎05-12-2022 07:39 AM

HP Recommended

@purpalskye

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

Sandytechy20
I am an HP Employee

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