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‎10-24-2020 05:02 PM

HP Recommended
Product: MacbookAir
Operating System: macOS 10.15 Catalina

I have worked on my printer all day to make it compatible with my Macbook Air since the Catalina 15 update was installed.  I've done everything suggested on the forums including trashing the driver software and reinstalling, resetting the print option, restarting, unplugging.  Nothing works.  Someone needs to tell me if my HP Deskjet 3050, J610 Series just won't work with Catalina, and then I can move on.  Thanks ahead of time.

Category:
1 REPLY 1

‎10-24-2020 07:32 PM

HP Recommended

The solution is to download (and install) this package (From HP FTP) which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...
The install takes a bit. Let it run, even if it seems like it stalled out!

It is NOT the same as the driver package, Easy Start, or Easy Admin other people are recommending.


If the link comes up blank, try right clicking and saving it. If you install this package and still have trouble, try restarting. Then go about uninstalling your printer and reinstalling USING THIS METHOD ONLY: Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners. Then restart your computer. 

 

If you still can't find the printer, install the 5.1 driver package from HP: https://support.apple.com/kb/dl1888?locale=en_US

Then restart and try to install again through the Printers & Scanners menu.


Easy Admin did nothing. Easy Startup did nothing. 5.1 drivers did nothing. This worked for me!


If this solved your issue, please thumbs up and mark as solved!

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