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‎10-22-2021 04:04 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

everytime i try to print something, my printer goes to start but ends up just spitting out 2 1/2 pieces of paper and says out of paper. i push the button to tell it that it has paper and it does it all over again. i ran the scan/print doc on it and got an error saying that they had an error and cant complete the 'doctor visit'. My printer is barley a year old. PLEASE HELP or im gonna throw this thing in the river!!

Category:
1 REPLY 1

‎10-22-2021 10:09 AM

HP Recommended

@melbel50501 

 

Welcome to the HP Community.

 

Before adjusting and rechecking your settings or reloading the printer software,

Try / Consider:

The printer might need a good cleaning / maintenance.

 

Solutions - Presented in the order to be considered / completed (includes video):

HP OfficeJet 3830, DeskJet 3830 Printers - 'Out of Paper' Displays, Printer Does Not Pick Paper 

 

 

=================================================================================

 

References / Resources

 

Adobe Reader DC – Install Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

 

NOTE:  Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

HP OfficeJet 3830 All-in-One Printer series 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

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