printer less than 6 months old now makes squeaking and grinding noises

[KiainBoston]

My HP Envy Photo 7855 began making grinding and squeaking noises when printing. This occurred after I printed approximately 300 pages at once. Now it does it with even 3 pages. I've downloaded the manual for this series and there is no mention of internal part maintenance.

I did just change the TriColor cartridge and noticed that the inside of the printer is oily. I'm assuming it's what the inkjet cartridges slide back and forth with when printing? I've never touched this inside an inkjet printer before.

This device is less than 6 months old. Any suggestions?

[KrazyToad]

@KiainBoston

Let's start with a printer reset

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed
 

Next update the Firmware from this Link: https://support.hp.com/us-en/drivers/selfservice/hp-envy-photo-7800-all-in-one-printer-series/907315...

Also follow the instructions in Step 3 from this Link: https://support.hp.com/in-en/document/c05556825 to clean the rollers

Keep me posted 😊

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