printer loopt vast bij opdracht voor meerdere prints van één pagina foutcode 0X620192

[P-P1]

Mijn printer Envy photo 6232 loopt vast wanneer ik opdracht geeft om van een pagina meer dan een afdruk te maken. 

Een enkele afdruk accepteert de printer wel.

De foutcode is 0X6201922 A

[MayS]

Hi @P-P1 !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

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Regards,
MayS. 

[P-P1]

Printer jams when asked to make more prints of the same page. 

When asked to make one single print of a page it produces that page perfectly.

the error code is:  0X620192

[P-P1]

HP envy photo 6232 printer jams if asked for more prints of the same page.

By asking one print a page, it works normal.

ther error code 0X620192

[Betty0610]

@P-P1

Welcome to the HP Support Community.

Does it happen on copies too?

Let's try to reset the Printer here:

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!