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‎04-14-2018 10:39 AM

HP Recommended

Bob, I got it. I tried the steps you showed me and that didn't help. I was looking around and seen in Control Panel, Add Printer. For some reason, I clicked on that and it found an HP Photosmart 7520, just like I already had selected, though this one had an HP number and letter series in front of it that looked familiar. I added that and I had no problem changing the settings I wanted and they stuck.

Thank you for sticking with me.

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‎04-14-2018 10:57 AM

HP Recommended

I am glad you got things resolved.  


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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