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‎02-21-2020 08:26 AM

HP Recommended
Product: HP 8610 all in one
Operating System: Microsoft Windows 10 (64-bit)

when I turn on the printer I get a message printer problem or ink system

3 REPLIES 3

‎02-24-2020 10:36 AM

HP Recommended

@Rap45, Welcome to HP Support Community!

 

If you have already performed the steps from the document Resolving 'Ink System Failure', 'System Supply Problem' Errors and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎02-25-2020 09:57 AM

HP Recommended

I tried that and cleaned the printer head and still does not work getting same message

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‎02-25-2020 10:35 AM

HP Recommended

@Rap45

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
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