printer problem

[ERHOCKEY]

hp envy 6200 

[Max3Aj]

@ERHOCKEY, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand you're experiencing issues with your HP ENVY 6200 All-in-One Printer. Let's get this sorted out together!

To assist you better, could you please specify the exact issue you're facing? For example:

• Is the printer not printing at all?
• Are you seeing any error messages (e.g., paper jam, out of paper, ink cartridge error)?
• Is the issue related to wireless connectivity or print quality?

In the meantime, here are some general troubleshooting steps that resolve most common issues:

Basic Troubleshooting Steps

Restart the Printer

• Turn off the printer and unplug it from the power source.
• Wait for 60 seconds, then plug it back in and turn it on.

Check for Error Messages

• Look at the printer display for any error codes or messages.
• If you see something like “Paper Jam” or “Ink Cartridge Error,” let us know.

Use the HP Smart App

• Download the HP Smart App on your PC or mobile device. HP Smart
• It can help with setup, scanning, and troubleshooting.

Check Ink Cartridges

• Make sure cartridges are properly installed and not empty.
• If you see a “Use Setup Cartridges” error, refer to this HP guide.

Wi-Fi or Connectivity Issues?

• Restore Wi-Fi setup mode: Restore Wi-Fi setup mode on your HP printer | HP® Support
• Run a wireless test report from the printer’s control panel. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support