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‎06-02-2020 08:52 AM

HP Recommended
Product: HP Desk Jet 3632
Operating System: Other

I have bought a 302 tri colour and 302 black ink cartridges (original HP) When I put them in my printer a light keeps blinking and the display is showing the cartridges are empty. I have also cleaned the contacts as suggested on the help page.

What is wrong with my printer?

1 REPLY 1

‎06-05-2020 11:39 AM

HP Recommended

Hi @carole66

Welcome to the HP Support Community. I'd be happy to assist you.

 

Which light is blinking?

Insert one ink cartridge at a time to identify the defective ink cartridge.

 

Make sure the protective plastic tape from the ink cartridges has been removed.

Kindly perform the steps mentioned in this document to resolve this issue. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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