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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- printer problems

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06-12-2025 07:58 AM
i have hp printers that do not work. or connect
hp pro envy 6455 will not connect to internet for setup. had the **bleep** thing for a couple of years and never been able to set it up. maybe it was set up in an office previously and needs to reset to factory settings
i hate to buy ink to see the **bleep** i printed page to find it still wont work
why can i not call a human about these issues.
another printer will not let me connect.
printer reads hp error code 0x0005f886 lib_math c
this one is a HP office jet 4650
06-13-2025 08:11 AM
Hi @Twin22__unhappy,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding setup and connection issues!
We're thrilled to have the opportunity to assist you and provide a solution.
Try these steps:
If it was previously used in an office, it likely needs a factory reset before setting it up again.
Refer to the steps on this link to restore factory defaults.
Reconnect Using HP Smart App:
Install the HP Smart App on your smartphone or PC.
Open the app and click Add Printer.
Follow on-screen instructions to connect to Wi-Fi.
If it still fails, use a USB cable temporarily to complete the setup.
HP OfficeJet 4650 – Error Code 0x0005f886
This is usually a firmware or hardware fault. Here’s what to try:
Power Reset:
Turn off the printer and unplug the power cable.
Wait for 60 seconds.
Plug it back in and turn it on.
Firmware Update (if accessible):
Kindly refer to this link to update your printer firmware.
I hope this helps.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
Kuroi_Kenshi
I am an HP Employee