printer say out of paper when printing envelopes in word

[Chris1082]

Hello,

I'm using Word to print envelopes. I keep getting a out of paper message but I already have paper in my paper.  I have a HP Officejet 4630. Any suggestions to fix thiis issue?

[Dragon-Fur]

@Chris1082 

Welcome to the HP Community --

Start...

Check the specifications

Load the paper

Make sure the printer knows which paper is loaded (Tray and Paper)

Make sure the Printing Preferences Shortcut is set to something that is not in conflict with printing envelopes.

Details...

====================================

Printer - Load Media / Check Specifications

User Guide 

Load Media - Pages 30-31

Specifications - starting on Page 121

and

Printer Specifications for HP OfficeJet 4630

Paper Handling Specifications

Paper tray capacities

Paper type	Paper weight	Input tray (maximum capacity)	Output tray*
Plain paper (sheets)	64 to 90 g/m2 (16 to 20 lb)	Up to 50 (20 lb paper)	20 (20 lb paper)
Cards	200 g/m2 (110 lb index max)	Up to 20	10
Envelopes	75 to 90 g/m2 (20 to 24 lb)	Up to 5	5
13 x 18 cm (5 x 7 in) Photo paper	Up to 280 g/m2 (75 lb)	Up to 20	10
10 x 15 cm (4 x 6 in) Photo paper	Up to 280 g/m2 (75 lb)	Up to 20	10
216 x 279 mm (8.5 x 11 in) Photo paper	Up to 280 g/m2 (75 lb)	Up to 20	10

and

Supported envelopes

Envelope type	Size
6 3/4	93 x 165.1 mm (3.66 x 6.50 in)
A2	111.1 × 146.1 mm (4.38 x 5.75 in)
C5	229 x 162 mm (9.0 x 6.4 in)
C6	114 x 162 mm (4.49 x 6.38 in)
Card Envelope	111 x 152 mm (4.4 x 6 in)
DL	110 x 220 mm (4.33 x 8.66 in)
Japanese Envelope Chou #3	119.9 x 235.2 mm (4.72 x 9.26 in)
Japanese Envelope Chou #4	90 x 205 mm (3.54 x 8.07 in)
Monarch	99 x 190.5 mm (3.9 x 7.5 in)
US No.10	105 x 241 mm (4.12 x 9.5 in)

Important!

Supported custom sizes

Paper size

76 to 216 mm (3.5 to 8.5 in) wide and 127 to 356 mm (5.0 to 11.0 in) long

note:

Windows does not support custom sizes.

====================================

Printer - Tray and Paper

Make sure the printer knows that the paper size AND type are set --

Check / Adjust on the printer control panel (check right after loading paper or opening / closing the input tray)

OR

Use the Embedded Web Server (EWS) -- Tray and Paper

After loading the paper into the correct tray,

Check for a message on the printer control panel to adjust / modify / check the paper size and type.

OR

Use the Embedded Web Server (EWS) to adjust / modify / check the paper size and type.

EWS – Tray and Paper Management

Old Style EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

New Style EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Paper > Trays > click on Tray to configure

And (in addition and as available)

Section Print > Default Print Options > Select default tray

Tray and Paper – Paper Size / Paper Type / Paper Weight

Paper Size, Type, and Weight loaded in the printer tray must be supported for use in that tray.

EWS (Embedded Web Server) provides access and control for Settings, including Tray and Paper.

Reminder

HP Smart Mobile might require that paper size / type is rechecked / adjusted before the content is opened for print.

Notes

Depending on the printer model, the Printer Control Panel touchscreen might provide access to Paper Size / Type settings immediately after the paper is (re)loaded into the appropriate printer intake tray.

New printer?  Touchscreen Printer Control Panel locked against making changes?  Try username "admin" and the PIN located on the sticker on the inside of the front door of the printer.

Trays

• If the printer lacks a second tray, all paper / types are supported in the single available tray.
• Printers that include a Photo Tray generally restrict the paper sizes and paper type supported in that tray.

General Example - EWS - Tray and Paper

EWS_9025_Preferences_Tray_and_Paper_Management_All_11

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Printer - Job Submission

Make sure Printing Preferences > Shortcut is set to something benign -- for example, General Everyday Printing.

NOTE

When called from within printing programs / software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" / "Presets" or similar.

Example - Printing Preferences - Shortcut = General Everyday Printing

9025_Printing_Preferences_Everyday_8

Example - Windows - Word > Mailings > Envelopes

Rabbits_and_Chickens_Test_Envelope_10_15

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 HP Officejet 4630 e-All-in-One Printer series

 

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