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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- printer shows not connected to iPad

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01-18-2017 07:10 PM
HP office jet 3830, connected to iPad and desktop computer, prints okay from computer. In last week if I try to print from iPad the printer says not connected. I was able to print a test page and was okay, but nothing else from iPad will print. Help.
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Accepted Solutions
01-27-2017 03:47 PM
Don't know what happened, I went to use my printer from my computer and all the lights were blinking. I pushed the power button on the printer the blinking stopped and I once again had the solid lights on the printer. So I tried printing from my iPad and it now works.
01-19-2017 05:04 AM
Hi,
Sorry to hear you are having problems printing.
Try restarting your apple device - It's a simple fix that sometimes helps re-establish the connection to the printer.
Other things to check would be that there have been no recent changes to the wifi password.
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
01-27-2017 03:47 PM
Don't know what happened, I went to use my printer from my computer and all the lights were blinking. I pushed the power button on the printer the blinking stopped and I once again had the solid lights on the printer. So I tried printing from my iPad and it now works.