• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
hp2632
Microsoft Windows 10 (64-bit)

is there a way to stop the test page (printer allingment page) printing each time it is switched on?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! @Anthony1458, Welcome to HP forums.

 

I understand you would like to know how to stop test page printing from your printer.

 

Don't worry I'd like to help you out.

 

Did you make any changes to your printer?

 

Does the issue persist when you make a copy from your printer?

 

As you mentioned your printer is printing alignment page each time you turn on the printer.

 

You have to manually align the ink cartridges and make sure the alignment is successful.

 

Try few steps recommended below.

 

Clean the printhead or ink cartridge

Cleaning the printhead or ink cartridge often resolves alignment issues and helps resolve print quality problems at the same time. HP offers two general inkjet printhead designs: the Integrated Printhead (IPH) is integrated into the ink cartridge, and the Individual Ink Cartridges (IIC) has a printhead built into the printer.
Your printer comes with an automated tool to clean the printhead. There are several ways to access the tool, depending on your printer and the software you are using.
Run the cleaning test using one of the following methods that works for your printer and wait until the test completes.
If your printer has a display, go to the Settings or Tools menu to find and run printhead or ink cartridge cleaning.
In HP Print Assistant for Windows, find and run the cleaning test from the Maintain Your Printer section.
In HP Solution Center for Windows, find and run the cleaning test from the Printer Toolbox.
In the HP Printer Utility for Mac, find and run the cleaning test from the Information and Support panel.

 

 

Refer this article to further troubleshoot alignment issues with your printer.

 

If the solution provided worked for you, please mark accepted solution for this post.

 

 

Let me know if this helps!

Have a great day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi! @Anthony1458, Welcome to HP forums.

 

I understand you would like to know how to stop test page printing from your printer.

 

Don't worry I'd like to help you out.

 

Did you make any changes to your printer?

 

Does the issue persist when you make a copy from your printer?

 

As you mentioned your printer is printing alignment page each time you turn on the printer.

 

You have to manually align the ink cartridges and make sure the alignment is successful.

 

Try few steps recommended below.

 

Clean the printhead or ink cartridge

Cleaning the printhead or ink cartridge often resolves alignment issues and helps resolve print quality problems at the same time. HP offers two general inkjet printhead designs: the Integrated Printhead (IPH) is integrated into the ink cartridge, and the Individual Ink Cartridges (IIC) has a printhead built into the printer.
Your printer comes with an automated tool to clean the printhead. There are several ways to access the tool, depending on your printer and the software you are using.
Run the cleaning test using one of the following methods that works for your printer and wait until the test completes.
If your printer has a display, go to the Settings or Tools menu to find and run printhead or ink cartridge cleaning.
In HP Print Assistant for Windows, find and run the cleaning test from the Maintain Your Printer section.
In HP Solution Center for Windows, find and run the cleaning test from the Printer Toolbox.
In the HP Printer Utility for Mac, find and run the cleaning test from the Information and Support panel.

 

 

Refer this article to further troubleshoot alignment issues with your printer.

 

If the solution provided worked for you, please mark accepted solution for this post.

 

 

Let me know if this helps!

Have a great day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

HP Recommended

Hi Mr Robot

 

Thank you for your assistance the printer is brand new and I hadn't made any changes to its settings.

 

As you suggessted I was to manuallly align the ink cartridges which  I have completed and it appears to have solved the issue.

 

Thank you again great feedback and response was really quick and I'm really impressed with the support forum.

 

Have a great day!

 

 

HP Recommended

Hi! @Anthony1458, You're welcome and thanks for your prompt response.

 

I am glad to hear that your issue got resolved.

 

If you have any queries in future related to any HP products, you can always reach out to us.

 

We will try our best to help you out.

 

Take care,

Have a great day! 🙂

A4Apollo
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.