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printer will not recognize primary network used on on hp computer. Can't update. reconizes 2.4 gh not 5.0 gh
Welcome to the HP support community.
This printer supports only 2.4 GHz bandwidth.
Make sure the router is set to this bandwidth to connect the printer and computer.
Here are the printer specifications:- Click here
I hope that helps.
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Sandytechy20 I am an HP Employee
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