printer

[15155]

changed ink cartridge now deskjet printer color cartridge & black cartridge & copier lights are blinking but will not print

[zoey7886]

@15155, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your Deskjet printer that does not print! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I see you’re dealing with blinking cartridge and copier lights after replacing the ink on your HP DeskJet. Let’s get that sorted so you can get back to printing smoothly!

Here are a few steps to try:

Check the Ink Cartridges

Make sure the cartridges are properly installed and clicked into place.

If you’re using refilled or non-HP cartridges, they might not be recognized properly.

Reset the Printer

With the printer turned on, unplug the power cord from the back and from the wall.

Wait 60 seconds and then plug it back in.

Turn it on and see if the blinking stops.

Clean the Cartridge Contacts

Turn off the printer and remove the cartridges.

Use a lint-free cloth slightly dampened with distilled water to gently wipe the gold-colored contacts.

Let them dry for a few seconds, then reinsert them.

Check for a Paper Jam or Hardware Issue

Open the printer and look for any small pieces of paper stuck inside.

Restart the printer and try a test print.

If the issue persists, let me know the exact model number and any error codes on the screen (if displayed), and we’ll dig deeper! 😊

Looking forward to your update!  

Take care, and have an amazing day!  

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Regards,