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Message 1 of 2
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printhead missing error code Oxc19a0037

HP Recommended
HP Officejet Pro 8620
macOS 10.12 Sierra

Can't get printer to print...message says printhead is missing

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@monarch55, Welcome to the HP Support Community!

 

Kindly perform the steps mentioned in this document to resolve this issue - Error Indicates Faulty Printhead

 

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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