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‎04-10-2016 04:24 AM

HP Recommended
Product: hp officejet7500A wide format
Operating System: Microsoft Windows 8 (64-bit)

hi I've just bought an officejet 7500A wide format printer, I'm trying to get it to print A3 and nowhere on the page set up do i have that option. please somebody help as i bought the printer specifically so i could print A3 as i design papercuts and need that option. thanks for listening to me waffle on.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-10-2016 09:56 AM

HP Recommended

Hi,

Thanks for using the HP forum.

Can you download and install the FULL feature printer software from HP for Windows 8 (not 8.1): 

http://support.hp.com/us-en/drivers/selfservice/hp-officejet-7500a-wide-format-e-all-in-one-printer-...


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

The A3 option should be there.

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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3 REPLIES 3

‎04-10-2016 09:56 AM

HP Recommended

Hi,

Thanks for using the HP forum.

Can you download and install the FULL feature printer software from HP for Windows 8 (not 8.1): 

http://support.hp.com/us-en/drivers/selfservice/hp-officejet-7500a-wide-format-e-all-in-one-printer-...


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

The A3 option should be there.

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎04-10-2016 04:17 PM

HP Recommended

hello,

 

I just wanted to say a massive thank you and i love you,

its taken me two days of trying to sort the bloomin thing out,

ive been poorly so patience levels were very thin on the ground, i was on the verge of tears,

i'm a crafter and make papercut pictures ,and i was wanting to print and make larger designs now i can. i'm a very happy person and hp are very lucky to have you. 

 

thank you once again 

Was this reply helpful? Yes No

‎04-11-2016 01:10 AM

HP Recommended

Hi,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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