printing labels to scale

[nickburt]

I am trying to print my Christmas address labels using Microsoft Word / access , my HP deskjet 2540 onto Avery labels (A4 paper).  The printer reduces the scale of the page to about 90% so only the top line fits the labels.  If I could alter the scale to 100% my addresses would fit the labels.  How can I change the scale to 100%.  (Last year it worked fine but I must have done something during the year to change things!)

[Rainbow23 · Accepted solution]

Hi @nickburt,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query. I'll be more than glad to help you.

I understand that you are facing issues with your HP Deskjet 2540 All-in-One Printer wherein the printer reduces the scale of the page to about 90%.

Let's go through a few steps that may help to fix this issue from the link: Printing Labels for Addresses

Let me know if this works.
 

You have a good day ahead.

[nickburt]

Thanks.  I found that the printer paper size had got to "Letter", so I changed the default paper size to A4 and then it worked perfectly. Thanks, Nick Burt.

[Rainbow23]

Hi @nickburt,

You are welcome.

I am happy to know that the issue has resolved.

I also appreciate your time and patience. 

Feel free to ask your queries in future in this forum and we will always be there to help you.

You have a good day ahead.