printing wrong color, officejet pro 86000

[Cleo_]

I have been trying to print this certain image (shown below) which is primarily indigo colored, although when I go to print this image, it prints with light blue streaks and patches. 

(On the images below you can see some patches of a darker blue/purple colour which is the correct colour)

I know there is something wrong with the printer as the image on my laptop display screen is not the color of the light blue print streaks. Also each time I try to print this image the streaks and patches appear in new places.

I have tried printing other colours such as yellow and seems to turn out fine. The problem seems to lie within the blue ink color spectrum range.

Before this problem occured for the first time, a piece of paper got jammed in the printer (I got all the pieces out though). Could this have caused some kind of damage that is affects the color of the print ?

If anyone has any soloutions or advice,

it would be much appreciated :))

[senan6806]

@Cleo_

A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.

I understand you need support and I'll be glad to help you out. However, for an accurate solution, I would need more details:

Does it happen when you copy a color document?

How is the printer connected, USB or Wireless?

Could you also print a print quality test report and let me know if you see any print quality issues on it. In order to print the report:

1.) On the printer control panel, touch the Right Arrow () to display additional options.

2.) Touch Setup (), touch the Down Arrow (), and then touch Reports.

3.) Touch Print Quality Report. The Print Quality Diagnostics Report prints.