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would HP tell me that I have to purchase Cisco to solve the fatal error code and then install Ultraviewer on my laptop remotely

 

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Hi @Ron329,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 


It seems like there might be some confusion or misinformation in the information you've received. Error code C0000022 is a Windows error code and is not specific to printers. 

It usually indicates an access violation, meaning that a program or process attempted to access a resource or perform an operation it wasn't allowed to.

 

Here are some general steps you can take to troubleshoot the error code C0000022:

 

Check Permissions: Ensure that you have the necessary permissions to install printers on your system. You may need administrative privileges

 

Update Drivers: Make sure you have the latest printer drivers downloaded from the official HP website. Outdated or incompatible drivers can cause installation issues.

 

Disable Antivirus/Firewall: Sometimes security software can interfere with the installation process. Temporarily disable your antivirus or firewall and try the installation again.

 

Clean Boot: Perform a clean boot to start Windows with a minimal set of drivers and startup programs. This can help identify if a third-party application is causing the issue.

 

Windows Update: Ensure that your Windows operating system is up-to-date. Install any pending updates and try the printer installation again.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

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Sneha_01- HP support
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how do i get driver update

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