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‎08-31-2019 01:15 AM

HP Recommended
Product: hp officejet pro 8720
Operating System: Microsoft Windows 10 (64-bit)

printer purchased from deceased owners sister who has no history. Comes with cartridges installed plus spare 953 xl full set. How to install without losing installed cartridge content and how to use in wifi mode without instant ink? I have not attempted to setup yet to avoid doing the wrong thing which would be difficult to erase. Printer first registered for guarrantee July 2017.Any constructive help would be appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-02-2019 02:34 PM

HP Recommended

@sovereign1 Welcome to HP Community!

Are these cartridges regular ink cartridges or Instant ink cartridges?


We can check this on the cartridges using the label with the description, 

If you want to setup the printer without Instant ink, you can install the regular ink cartridges and then setup the printer using the steps mentioned here.

 

Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, only in case you don't get back to us, first! 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us, and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-02-2019 02:34 PM

HP Recommended

@sovereign1 Welcome to HP Community!

Are these cartridges regular ink cartridges or Instant ink cartridges?


We can check this on the cartridges using the label with the description, 

If you want to setup the printer without Instant ink, you can install the regular ink cartridges and then setup the printer using the steps mentioned here.

 

Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, only in case you don't get back to us, first! 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us, and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No
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